Privacy Policy
Introduction
This website is operated by ENAS accessories. The terms ‘’we’’, ‘’us’’ and ‘’our’’ refer to ENAS accessories throughout the site. To provide better experience to you and other customers, we collect and use information about you. This privacy policy explain how we collect, use, and protect your personal information. By accessing this website, you agree to be bound by these Privacy Policy. If you disagree with any part of these terms and conditions, do not access the website or use any of our services.
Information We Obtain
To provide you with the best possible service, we collect personal information that you voluntarily provide when you interact with our website or services. This includes your full name, billing and delivery addresses, telephone number, and email address. If you share payment information such as credit or debit card details, this data is handled securely and used solely for processing your order. We do not store complete card information on our servers. If you register to become a member of ENAS Accessories, we collect registration details to create and manage your user account. We may also collect information you provide to us through third-party platforms such as Instagram or WhatsApp, as well as any messages or comments you send to us. When you share photographs, reviews, or other content with us, this information is also collected. We also gather purchase and transaction information to process your orders effectively and analyse sales trends.
How We Use Your Information
We use your name, delivery address, contact number, and payment information to fulfill your purchases and arrange shipping or delivery. If you register as a member of ENAS Accessories, we use your registration details to create and maintain your user account, manage login credentials, and personalise your experience.
We use your contact details to respond to your inquiries, confirm your orders, provide updates, and support any customer service needs.
If you contact us or share information via Instagram, WhatsApp, or other platforms, we may use that information to respond to your messages, answer questions, or assist with your purchase. Any comments, photographs, reviews, or other content you share may be used (with your consent, where necessary) to feature customer feedback or for promotional purposes on our website or social media.
Your purchase history and transaction data help us understand customer preferences, analyse trends, and enhance our product range and service quality. In certain cases, we may use your information to comply with applicable legal or regulatory requirements.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. In certain cases, data may be stored for longer periods if legally required or permitted.
Disclosure of information
We do not share, sell, or rent your personal information to any third parties. All the information you provide to us is used exclusively to process your orders, communicate with you, and improve your shopping experience on our website.
We only disclose your information if required by law, such as complying with a legal obligation or responding to a lawful request from government authorities. Apart from these circumstances, your personal data remains confidential and is handled solely by our team.
Please note that any content you choose to share publicly on our website, such as product reviews or comments, may be visible to other visitors and the general public.
We are committed to protecting your privacy and handling your personal information responsibly. If you have any questions or concerns about how we manage your data, feel free to contact us directly.
Your Rights
You have the right to access, update, or correct your personal information that we hold. You may also request that we delete your personal data, subject to certain legal or operational limitations. If you wish to exercise any of these rights or have questions about your personal data, please contact us directly. We will consider your requests but reserve the right to decline if fulfilling them would interfere with our ability to provide our services or comply with legal obligations.
Privacy Policy Modifications
We reserve the right to modify or update this Privacy Policy at any time and without prior notice. Any changes will take effect immediately upon posting on our website. By continuing to use our website or services after such changes, you agree to be bound by the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.